Optelect

Terms of service

Last updated: 9 October 2026

These terms apply when you create an Optelect account, buy a plan or use the Optelect desktop app and website. By using them, you agree to these terms.

1. Your account

  • Give accurate details, including a mobile number you can be reached on, and keep your password safe. You're responsible for what happens in your account.
  • One account is for one person or business. Tell us at support@optelect.app if you think someone else has used your account.
  • You must be at least 18, or have the permission of a parent or guardian.

2. Plans and payments

  • Plans are prepaid. A purchase gives you access for the period of the plan you chose, shown before you pay.
  • Plans don't renew automatically. We remind you before your plan ends; buying again adds the new period after the current one.
  • Prices are shown in Saudi riyals (SAR) on the website. Payments are processed by TuwaiqPay.
  • After your paid period ends, the app keeps working for three more days so a late purchase doesn't interrupt your work; buying during those days continues from the end of your previous period.

3. Refunds

If you were charged in error or want to ask for a refund, contact support@optelect.app. We handle refund requests in line with the consumer protection rules of the Kingdom of Saudi Arabia. When a payment is refunded, the time it paid for is removed from your plan.

4. Using the desktop app

  • Your plan allows the app on a set number of computers, shown in your account. You can remove a computer from your account to use the app on another one.
  • The app needs an internet connection to sign in and from time to time to confirm your plan; without one it keeps working for up to 7 days.
  • Culling never deletes or changes your photo files: rejected photos stay in their folder and can be restored, and exporting copies them. Still, keep your own backups of important work.

5. Acceptable use

Please don't:

  • share your account or get around the limit on computers;
  • copy, resell or redistribute the app, or try to break, decompile or bypass its sign-in or licence checks, except where the law allows it;
  • use the service to break the law or to harm others.

6. Our responsibilities

We work to keep the service available and correct, but it is provided as it is, and features such as suggested rejects or best-shot picks are suggestions that you confirm. As far as the law allows, we aren't liable for indirect losses, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under the law that can't be limited.

7. Ending your account

You can delete your account at any time from your profile. We may suspend or close an account that breaks these terms; if we close it without a breach on your part, we'll refund the unused part of your plan.

8. Changes

We may update these terms. We'll change the date at the top, and email you before a change that affects what you've paid for takes effect.

9. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia.

10. Contact

Questions about these terms: support@optelect.app.